Chat transcript: 

Hello, thank you for visiting Besharam. Can I help you in any way?
Visitor: have placed an order yesterday wan to know the status of the order..
Visitor: order number is HBI-****
Super-Man: Let me check on that for you.
Super-Man: Yes sir this order is currently in process and has been sent to the warehouse.
Super-Man: The order should be mailed out as early as tomorrow, and friday the latest and you should receive it in expected time.
Visitor: thank you for the quick reply
Super-Man: Not a problem sir.
Super-Man: Anymore questions for me ?
Visitor: no not at all please carry on your work thank you
Super-Man: Thank you sir. We appreciate your business. Should you be happy with our service please feel free to give us your feedback.