Order Related Questions

Order Related Questions.

I CAN'T SEE MY RECENT ORDER IN MY ORDER HISTORY?
If your order was placed before you created an account with your email address it will not show in your account history. However if you contact us we will p...
Fri, 18 Apr, 2014 at 3:09 AM
CAN I MODIFY/CANCEL THE ORDER AFTER IT IS PLACED?
If you decide to modify/cancel your order, you are advised to do it within 24hours of placing the order. With time zone differences, we cannot guarantee we ...
Wed, 17 Sep, 2014 at 11:30 PM
WHY WAS MY ORDER CANCELLED?
Your order could have been cancelled due to multiple reasons. It could be because the order was not paid for till 7days of receiving it, or it was a duplica...
Fri, 18 Apr, 2014 at 3:07 AM
HOW DO I KNOW THAT MY PRODUCT IS AUTHENTIC/ORIGINAL?
Good Question. You can check the authenticity of the product you order from us/received from us by simply contacting the manufacturer electronically and ask...
Fri, 18 Apr, 2014 at 3:11 AM
HOW WILL I KNOW IF MY ORDER IS PLACED SUCCESSFULLY?
You will receive a confirmation email from us detailing the products you ordered, the amount you paid, and other relevant details about the order. Save this...
Fri, 18 Apr, 2014 at 3:05 AM
HOW DO I CHECK THE STATUS OF MY ORDER/TRACK MY ORDER?
You can check the status of your order by going to 'My account > Order history' and then clicking the order # and then clicking the appropriate ...
Fri, 18 Apr, 2014 at 3:10 AM
ARE YOUR PRODUCTS ANIMAL TESTED/ALCOHOL FREE?
We carry a variety of products and most of them are manufactured by reputed retailers. Please look up the Description and General Information tab for the pr...
Fri, 18 Apr, 2014 at 3:10 AM
WHY DID I RECEIVE A PARTIAL ORDER?
This would happen if during shopping, you selected to receive your order quicker and selected 'SHIP WHAT'S IN STOCK ', so we ship you what we ha...
Fri, 18 Apr, 2014 at 3:12 AM
WHAT IS YOUR CANCELLATION POLICY?
If you decide to cancel your order, you are advised to do it within 24hours of placing the order. With time zone differences, we cannot guarantee we will be...
Fri, 18 Apr, 2014 at 3:08 AM
WHY ARE THE PRICES HIGHER THAN OTHER US SITES?
  Actually if you add up the cost of the product, custom duties and other taxes and cost of International Shipping with Fedex/DHL & BlueDart, you wil...
Tue, 3 Jun, 2014 at 3:01 AM